Never Split the Difference

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator.

Never Split the Difference: Negotiating as If Your Life Depended on it [Book]

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El prestigioso ex negociador internacional del FBI Chris Voss - especializado en secuestros con rehenes - nos enseña un método de negociación rompedor: tácticas para negociaciones duras que son aplicables en múltiples aspectos de nuestras vidas.

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