Crucial Conversations, by Grenny, Patterson, et al.

My detailed notes on arguably the best available (and most immediately useful) guide to handling the conversations which matter most.

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition: Grenny, Joseph, McMillan, Ron, Switzler, Al, Patterson, Kerry, Roppe, Laura: 9781469266824: : Books

A Formative Evaluation of a Crucial Conversations™ Program: A Case Study

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition - Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler - Google Books

From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong.

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition [Book]

Crucial Conversations Book Summary by Kerry Patterson, Joseph Grenny, et al.

Crucial Conversations & Conflict Resolution: Tips for Talking When the Stakes are High GVSU PACES Program. - ppt download

Crucial Conversations, Second Edition by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler - Audiobook

Crucial Conversations - Patterson,K., Grenny,J., McMillan, R., Switzler, A. (summary)

Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books

15 Lessons from Crucial Conversations: - Madu Kariyawasam

CXR Community Reads: Crucial Conversations - CareerXroads

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition: Grenny, Joseph, McMillan, Ron, Switzler, Al, Patterson, Kerry, Roppe, Laura: 9781469266824: : Books